HOW DO I RETURN / EXCHANGE AN ITEM?
Our policy is to treat our loyal customers the way we would want to be treated. Therefore, stock items that have not been laundered, personalized, used, or worn can be returned or exchanged within 90 days of date of purchase.
- Refunds are applied to the original method of payment.
- Shipping charges are non-refundable.
- PACKAGE DEALS (ie. "The Works"; Hood, Tee, Hat Special; etc.)
- If only PART of a package deal is returned (ie. only the t-shirt from "The Works", etc.),
- all remaining items on your order will be recalculated to reflect their original retail pricing.
- Purchaser is responsible for a $4.00 shipping & handling fee. (billed to the original form of payment)
All returns / exchanges must be accompanied by a copy of our RETURNS MADE EASY WITH SPIRIT form.
You are welcome to use whichever shipping method you prefer when returning your items. (ie. UPS, FedEx, USPS, etc.)
No COD returns or exchanges are accepted.
We are not responsible for returns & exchanges that do not arrive safely.
Our address for returns & exchanges is:
Spirit Recognition, Inc.
639 Central Ave.
Pawtucket, RI 02861
If you have any questions, please feel free to contact us @ 800.321.7747
©2022 Spirit Recognition, Inc. All Rights Reserved.